ADR Services, Inc.

Retired Judge Jo-Lynne Lee says successful mediations begin with listening, not pressure. The former Alameda County Superior Court judge discusses her philosophy as a neutral, why lawyers should let clients speak, and how preparation helps resolve even the most complex disputes.

ADR Services, Inc.

Former DFEH director Phyllis W. Cheng says careful preparation, candid evaluations and a focus on solutions help resolve some of California's most challenging employment and civil rights disputes.

Alternative Resolution Centers (ARC)

Former Kern County Superior Court Commissioner Anthony S. Khoury has built a busy ADR practice at ARC by emphasizing preparation, candid evaluations and a big-picture approach that keeps parties focused on resolution rather than incremental bargaining.

Alternative Resolution Centers (ARC)

After a judicial career that included making history as the first Mexican American woman elected to the East Los Angeles Municipal Court and later serving as president of the Los Angeles Police Commission, retired Judge Teresa Sanchez-Gordon has built a thriving ADR practice, where attorneys praise her preparation, cultural fluency and straightforward approach to resolving disputes.

ADR Services, Inc.

Drawing on experience as a federal prosecutor, San Francisco judge and counsel to Sen. Edward Kennedy, retired Judge Suzanne R. Bolanos says successful dispute resolution begins with trust, candid communication and helping litigants realistically assess the risks of trial.