Insurance
Sep. 21, 2026
When systems crash: Avoiding common errors in network interruption claims
Policyholders can maximize recovery from network interruption claims by avoiding four common mistakes that can lead to disputes, delays and denials of coverage.
Richard DeNatale
Richard DeNatale is recognized as one of the nation's leading authorities in cyber insurance. He has represented over 125 companies in obtaining coverage for data breaches and cyberattacks, including some of the largest in history. DeNatale is semi-retired after a career of almost 40 years in Big Law, most recently as a partner at Jones Day.
It is every CEO's nightmare: hackers penetrate the company's defenses and remain undetected for several days. They exfiltrate files and install malware that corrupts and deletes data. The network is shut down to contain the attack, but recovery takes several weeks as systems are rebuilt and data restored. In the interim, the company suffers disruptions in production, logistics and deliveries, resulting in significant revenue losses.
If the company had t...
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