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Health Care, Pharmaceuticals, Biotech

Jul. 30, 2026

FTC sues Hims & Hers over alleged deceptive subscription practices

The Federal Trade Commission, joined by Los Angeles County and Utah officials, sued telehealth provider Hims & Hers, alleging the company automatically enrolled patients in paid prescription subscriptions without their consent, made cancellations difficult and improperly shared customer data with social media platforms despite promising privacy.

The Federal Trade Commission sued telehealth company Hims & Hers, Inc., Wednesday, alleging it ropes customers into subscribing to its services without their consent.

The lawsuit, which was joined by Los Angeles County Counsel Dawyn R. Harrison and the consumer protection division of the Utah attorney general's office, claims that the advertises its medical consultations as being free of charge and not requiring a commitment to a prescription. In reality, the complaint say...

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