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Torts/Personal Injury

Jul. 13, 2026

San Diego jury awards $15.5 million in Hyatt wrongful death case

A San Diego County jury found Hyatt Hotels Corp. liable for wrongful death and negligence, awarding $15.5 million to the family of a guest whose reservation was extended without a welfare check after she failed to check out. Plaintiffs argued Hyatt's failure to follow its own safety policies contributed to her death.

A San Diego County jury awarded $15.5 million to the family of a woman who died after suffering a medical emergency in a Hyatt hotel room, finding Hyatt Hotels Corp. liable for wrongful death and negligence.

Thursday's verdict went to the mother and son of Cindy Gonzalez, who was staying at the Hyatt Regency La Jolla at Aventine in May 2022. According to the complaint, Gonzalez failed to check out on May 14, but hotel employees extended her reservation to May 15 without contac...

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