Law Practice
Jun. 26, 2026
Good lawyering begins with good communication
Lasting client relationships are built not on rainmaking alone, but on trust, proactive communication, business-minded advice, realistic expectations, mastery of the file, transparency when things go wrong, and a willingness to deliver difficult news personally.
Christopher Frost
Trial Litigator, Law Professor, and the Founding and Name Partner
FROST LLP
Email: chris@frostllp.com
Kris Rossfeld
Managing Partner
FROST LLP
Investigations, Compliance, and Privacy practice
In nearly 50 collective years of practice, we have been asked innumerable times, "What is your secret to developing and maintaining long-term business relationships?" As with any good "lawyer answer," there isn't a simple one.
Developing business is as much an art as a science. But having spent a career as an outside litigator (Chris with a "C") and much of a career as an in-house counsel and compliance officer (Kris with a "K"), our perspectives from t...
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