Law Practice,
Alternative Dispute Resolution
Jan. 11, 2022
How mediators can assist attorneys with difficult clients
Attorneys have to have many difficult conversations with clients; sometimes it can be tough to get a client to moderate their view or change their position. Here’s how a mediator can help .
Attorneys sometimes must have difficult conversations with a challenging client concerning important issues in evaluating and resolving cases -- e.g., jury appeal, evaluation of liability and probable damages. Some attorneys may be reluctant to change a client's point of view. Others may be unable to convince a client to consider moderating their view of the case -- e.g., an insurance adjustor who has grossly underestimated the potential value of the case and refuses ...
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